Our Reviews
Ramon H|2023 Chevrolet Traverse
Confirmed Service Customer
5/10/2025
Had a 10:00 clock am appointment, drop the car early 9:00 am.. called to pickup, at 2:00 pm, to find out the car had not been serviced! Walked into the service department, was totally ignored , no greeting, be with you in minutes.
5/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LAMESA, TX
Cecelia M|2024 GMC Yukon
Confirmed Service Customer
5/15/2025
A little confusion while there due to people bringing in their vehicles for hail/dent inspections.
5/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
STANTON, TX
William W|2024 Chevrolet Colorado
Confirmed Service Customer
5/17/2025
Great
5/18/2025
Hi, thank you for the high star rating! We look forward to your next visit! Take care!
LAMESA, TX
Jessica G|2025 GMC Sierra 1500
Confirmed Sales Customer
5/26/2025
All personnel were friendly and helpful. Appreciated that the process went quickly. Great selection of vehicles.
DEREK RAMON
5/27/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mitch Hall Chevrolet GMC! We do hope we can be of assistance in the future. Take care!
MAYHILL, NM
Morgan C|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
5/30/2025
This was my first time using this dealership and I was treated like a valued customer. Reid my salesman was easy to talk to and deal with
DOUGLAS MCILWAIN
5/31/2025
Thank you for choosing Mitch Hall Chevrolet GMC as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
STANTON, TX
Mitchell W|2024 GMC Canyon
Confirmed Sales Customer
5/13/2025
Kam is great!
KAMRON BOWNDS
5/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LUBBOCK, TX
Daniel C|2025 Chevrolet Equinox
Confirmed Service Customer
6/13/2025
Always good customer service, and prompt
6/14/2025
Hi, thank you for taking the time to leave a review for us at Mitch Hall Chevrolet GMC! We're looking forward to your next visit!
LAMESA, TX
Michael W|2025 GMC Yukon
Confirmed Sales Customer
6/18/2025
Great experience no hassle sale and trade
KAMRON BOWNDS
6/19/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LUBBOCK, TX
Connie J|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/24/2025
Excellent service
DEREK RAMON
6/25/2025
Hi there! We're so happy we were able to help you out! We look forward to your next visit! Take care!
WOLFFORTH, TX
William S|2025 GMC Sierra 1500
Confirmed Sales Customer
6/26/2025
This is the second vehicle we have bought from Mitch Hall within a year’s time. Kam Bownds is the reason why. He is trustworthy, straightforward, and does what he says he’s going to do. He is all about the customer.
KAMRON BOWNDS
6/27/2025
We’re so grateful for your loyalty and for returning to Mitch Hall Chevrolet GMC for your second vehicle in a year! Kam truly goes above and beyond, and your trust in him says everything. When integrity drives the experience, everyone wins—and we’re proud to have Kam leading the way!
LUBBOCK, TX
Donna B|2025 Chevrolet Traverse
Confirmed Sales Customer
6/26/2025
The salesman went above and beyond to help me locate the vehicle I wanted!
DEREK RAMON
6/27/2025
We’re thrilled to hear your salesperson went above and beyond to help you track down the vehicle you wanted! That kind of dedication is what sets our team apart—because when it comes to finding your perfect fit, we don’t stop until the keys are in your hand.
SEAGRAVES, TX
Thomas C|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/27/2025
Vaugh and the team were straight up professionals. Made my vehicle purchase seamless. Third purchase with hi in 4 years.
NICKY NAPPER
6/28/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! Have an awesome day!
GEORGETOWN, TX
Aristes W|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
6/2/2025
From the delivery of my vehicle until now. Total disappointment, dissatisfaction and frustration.
6/3/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ODESSA, TX
Morgan C|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/16/2025
I was very pleased with the service. I got my Service Manager Missouri was very professional kept me informed of everything. Tell me what needed to be fixed and what was fine. I appreciated it very much. I’m very satisfied with my visit.
6/17/2025
Hello, thank you for your kind words and this wonderful review! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
STANTON, TX
Chrysti L|2025 GMC Yukon
Confirmed Sales Customer
6/17/2025
We are always glad to be welcomed by Lola. Her welcome and help is appreciated. My new 2025 RED Denali Yukon was ready when we got there. Nicky was thorough in getting us acquainted with the new screen. As always, Vaughn has treated us well. We will continue to come back for our service.
NICKY NAPPER
6/18/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
LAMESA, TX
Dale S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/17/2025
Enjoyed our experience at Mitch Hall Lamesa.
RONNIE MARTINEZ
6/18/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LUBBOCK, TX
Z W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/24/2025
World Class Service. The team is great
6/25/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
SNYDER, TX
Collin C|2025 GMC Acadia
Confirmed Sales Customer
7/2/2025
Vaughn found and acquired the car we were looking for very fast and had our trades valued
DOUGLAS MCILWAIN
7/3/2025
Hi, we are so pleased you enjoyed your visit to Mitch Hall Chevrolet GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
CANYON, TX
Val B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/16/2025
no pressure. good service
NICKY NAPPER
7/18/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
LUBBOCK, TX
Jackey W|2025 GMC Acadia
Confirmed Sales Customer
7/23/2025
It was easy to do and gast
KAMRON BOWNDS
7/24/2025
We love when things are easy and fast—just how they should be! Thanks for the quick note, and we’re looking forward to delivering the same kind of seamless experience next time too.
SEMINOLE, TX
Diane H|2024 Buick Enclave
Confirmed Service Customer
7/1/2025
From making appointment to delivery of my vehicle the service department took care of me
7/2/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LAMESA, TX
Robert M|2024 GMC Sierra 1500
Confirmed Sales Customer
7/2/2025
Kamron Bownds did a great job in presenting me with different financing options. Loved that he was not pushy and allowed me the time needed to make a decision. He let us test drive the vehicle and ask any and all questions that I had. MY 2024 GMC Sierra 1500 was delivered to me in Lubbock. He checked on the delivery to make sure that it was to my satisfaction and it was!! I will definitely recommend Kamron and Mitch Hall dealerships to people that I know. Keep up the fantastic work.
KAMRON BOWNDS
7/3/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LUBBOCK, TX
Peter R|2019 GMC Acadia
Confirmed Service Customer
7/25/2025
Went in for my oil change and tire rotation. They didn't do the rotation so had to take it back again. Then upon completion of the tire rotation, I made it 2 blocks from the dealer when I heard a loud rattle. The front left wheel almost fell off because they didn't tighten the lug nuts. Had to walk back to the dealership and tell them. Then they went out and jacked the car up tightened the wheel and never checked if the wheel was damaged. Still waiting on a call from someone at the dealership to apologize and ask what can be done to fix this issue. You would think the service Manager would be concerned! I'm just lucky that this didn't result in a serious wreck or worse!!!
7/29/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
LAMESA, TX
Jody J|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/11/2025
Lonnie did a great job of working with me and getting the deal done!
LONNIE FLOWERS
8/13/2025
Hi, we are so happy to read such a great review about Mitch Hall Chevrolet GMC! We sincerely thank you for the positive review, and look forward to seeing you again soon!
CLAUDE, TX
Lisa J|2025 Chevrolet Traverse
Confirmed Sales Customer
8/19/2025
Lonnie was excellent to work with. Everything went smoothly. We will definitely trade with Mitch Hall again!
LONNIE FLOWERS
8/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Mitch Hall Chevrolet GMC
CLAUDE, TX
Darla W|2025 GMC Yukon XL
Confirmed Sales Customer
9/12/2025
Such nice folks to work this and very prompt
JAYSON FRY
9/13/2025
Your kind words about our team mean the world to us — being prompt and personable is exactly the balance we want to provide. We’re looking forward to serving you again with the same level of care next time!
GOULDBUSK, TX
Allen L|2025 GMC 2500HD Sierra
Confirmed Sales Customer
7/30/2025
Was easy from start to finish. Reed was great to keep us updated and worked hard to show us several different options. Z and Cam were excellent to work with also. Was hard to transition from a generational Wheeler Motor Company customer but will probably now be a Mitch Hall customer going forward.
DOUGLAS MCILWAIN
7/31/2025
Thank you for your trust during such a big transition—we know switching from a long-time dealership isn’t easy. Reed, Z, and Cam will be glad to hear their care and communication made your experience easy from start to finish. It’s an honor to now have you as part of the Mitch Hall Chevrolet GMC family.
STANTON, TX
Cecelia M|2024 GMC Yukon
Confirmed Service Customer
8/11/2025
Friendly staff. They are working to get my door lock issue resolved.
8/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
STANTON, TX
Daniel C|2025 Chevrolet Equinox
Confirmed Service Customer
8/11/2025
Great customer service
8/13/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mitch Hall Chevrolet GMC and we hope to see you again soon! Thank you again for leaving us this response!
LAMESA, TX
Heinrich P|2025 GMC Yukon
Confirmed Sales Customer
9/15/2025
Best Dealer in West TX Thanks
JAYSON FRY
9/15/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Mitch Hall Chevrolet GMC
SEMINOLE, TX
Carl S|2023 GMC Sierra 2500 HD
Confirmed Service Customer
9/17/2025
Repair was done quickly once part arrived.
9/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ANDREWS, TX
Don S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/14/2025
Na
BILLY HOGG
10/15/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
LAMESA, TX
Jay T|2019 GMC 2500HD Sierra
Confirmed Service Customer
10/24/2025
I asked for an oil and filter change and a tire rotation. Rick said my truck was ready, so I paid for the service. I walked out to my truck and noticed that the tires had not been rotated. I could tell, because I had the front tires replaced about 6000 miles ago. And the new tires were still on the front. I walked back into the service department and told Rick about the tires. He said he would have to check on it. Rick never came back. After some time, a young man came and took my truck back. After some more time, Rick came and told me the truck was ready. Rick apologized for the mess up and I left. If I had not checked before I left the parking lot, I would have paid for a tire rotation that I didn’t get.
10/25/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
BROWNFIELD, TX
Jacqueline C|2024 Chevrolet Trax
Confirmed Service Customer
9/19/2025
Staff is excellent and did a great job 👍
9/20/2025
Hi, thanks for your praise and kind comments about our staff! We sincerely thank you for the positive review, and look forward to seeing you again soon!
SHALLOWATER, TX
Allen L|2025 GMC Yukon
Confirmed Sales Customer
9/30/2025
Great salesperson in Reed….new as a salesperson but if he didn’t have answer he got it. Called and checked in with us through out purpose
KAMRON BOWNDS
10/1/2025
Reed will be thrilled to hear your feedback—his dedication to finding answers and staying in touch makes all the difference. We’re excited to see him grow and look forward to seeing you again soon!
STANTON, TX
Jonama M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/10/2025
The service was fast and easy to schedule.
10/11/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
STANTON, TX
Jacob P|2022 GMC 1500 Sierra
Confirmed Service Customer
10/20/2025
I am not happy with the truck. They don't have trailer brakes that work. they are dangers with a trailer behind. some day they work but most days they don't work. I told them to fix it and not to just test it. But tasting is all they did. I read online that many 2022-2025 have this problem. I am a GM guy but I am seriously thinking of buying a Ford.
10/21/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SEMINOLE, TX
David A|2025 GMC Acadia
Confirmed Sales Customer
10/21/2025
Fast and friendly.
DEREK RAMON
10/23/2025
Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Mitch Hall Chevrolet GMC
ODESSA, TX
Jerry H|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/23/2025
very good exp,everyone was helpful
DEREK RAMON
10/24/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GATESVILLE, TX
Jeremy L|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/3/2025
Enjoy the small town feel
HOUSE EMPLOYEE
11/3/2025
We’re glad you enjoy the small-town feel! Friendly, personalized service is what makes our dealership special, and we’ll continue delivering that welcoming experience every time you visit.
STANTON, TX
Robert F|2026 Chevrolet Colorado
Confirmed Sales Customer
11/20/2025
Great
NICKY NAPPER
11/21/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
ODONNELL, TX
Roy M|2026 GMC Yukon
Confirmed Sales Customer
11/24/2025
Great people to deal with. Made purchasing new vehicle very easy. Great dealership.
KAMRON BOWNDS
11/25/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Roy! We look forward to helping again in the future. Take care!
LAMESA, TX
Clarence W|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/28/2025
It was absolutely perfect, 10/10 service
DEREK RAMON
10/29/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
MIDLAND, TX
Eddie H|2026 GMC Sierra 1500
Confirmed Sales Customer
11/4/2025
Salesman did a great job and got everything done in a timely manner
LONNIE FLOWERS
11/4/2025
We’re thrilled to hear your salesman handled everything efficiently and in a timely manner! Making the buying process simple and stress-free is our goal — so you can focus on enjoying your new vehicle instead of paperwork.
BIG SPRING, TX
Jimmy P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/12/2025
My search for a specific truck was difficult because of it being hard to find however when I contacted Kamron Bownds he when out of his way searching and finding the truck that I wanted he has been extremely helpful in any and all questions that I have had making this purchase very easy on my part
KAMRON BOWNDS
11/13/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LUBBOCK, TX
Christy L|2022 Chevrolet Tahoe
Confirmed Service Customer
11/19/2025
I had an appointment and my vehicle was serviced in a timely manner.
11/20/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LAMESA, TX
Arnaldo J|2026 Chevrolet Silverado 3500HD
Confirmed Sales Customer
11/24/2025
Good people good service
LONNIE FLOWERS
11/25/2025
Hi, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
KERMIT, TX
Darren S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/1/2025
Had a great service experience with Missouri
12/3/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SEMINOLE, TX
Daniel S|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/16/2025
Friendly fast service.
12/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PLAINS, TX
Kenneth C|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
1/2/2026
Lonnie Flowers was a great help going out of his way to find what I wanted. Thanks
LONNIE FLOWERS
1/3/2026
We appreciate this thoughtful and positive review, Lonnie will be glad to know his extra effort made a difference in finding exactly what you wanted. Thank you for your kind words.
STANTON, TX
Linda M|2025 Chevrolet Equinox
Confirmed Service Customer
1/15/2026
Bad EXPERIENCE at the Service department in LAMESA TEXAS need to do better. November 28, 2025 went to get my oil change, had my tire rotating after I got my car I notice passenger back rim was scratch where they were taking the tire off .. but of course they deny it. I KNOW IT HAPPEN THERE!! I take very good care of my car no one else drives it!! Then I had Rick Casillas ( works there) asked me if I had my tires rotating that would be the only way that could've happen and I told HIM YES THEY DID, HE DIDN'T KNOW WHAT TO SAY THEN!!! Then I'm having trouble with ONSTAR has not be working so I took my car in for that he was kinda arguing with me telling me that was nothing wrong with my car..I took my car in on Dec 18, 2025 still have it heard anything back from him!!!
1/16/2026
Our team has acknowledged this review.
LAMESA, TX
Rose T|2026 GMC Terrain
Confirmed Sales Customer
1/16/2026
It's was a wonder ex
DEREK RAMON
1/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LAMESA, TX
Sarah H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/24/2025
Mitch Hall helped me with an easy and stress-free trade-in experience. Kamron has helped me with multiple purchases and it is always a great experience. I will be coming to Mitch Hall for all my vehicles!
KAMRON BOWNDS
11/25/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Sarah! We look forward to helping again in the future. Take care!
LAMESA, TX
Tonya G|2024 GMC Sierra 3500 HD
Confirmed Service Customer
12/4/2025
Awesome
12/5/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
O'DONNELL, TX
Irene M|2023 Chevrolet Blazer
Confirmed Service Customer
1/1/2026
The Service Employees were excellent. Missouri and Diane. The car was fixed but it was LEFT VERY DIRTY!!! No paper mat was used and the carpet on the driver side was filthy. Not a Good thing for sure. You are representing YOUR Business and Your Customers are PAYING! Expecting excellence in Your Company and Professionalism!! .
1/2/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LAMESA, TX
Earnest H|2022 GMC 1500 Sierra
Confirmed Service Customer
1/16/2026
Good
1/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BROWNFIELD, TX